Policies
Refund Policy:
You can return any product purchased from us if the product is damaged or defective upon arrival or you have received any other item.
• In order to return the product you will have to notify us by sending an E-mail at hello@inpkstore.com with the Order ID and details of the product.
• Our customer care center agent will call you back in next 24 hrs. If you have received an item that was damaged or defective upon arrival, you can return the item within 7 days.
• Please attach the invoice received with the order or a photocopy of the invoice with the return for us to track your details.
• For All return shipments, cost will be borne by the customer.
• Items damaged by the customer will not be eligible for return or refund.
• Items purchased on discounted prices will not be eligible for return or refund.
• Refunds will only be processed once the item is received by in Pk Store.
• Once we receive the item back at our warehouse and its not damaged or broken, we will issue a refund cheaque and send it through mail or transfer through bank account.
Privacy policy:
We recognize and respect the importance of maintaining the privacy of our customers. This Privacy Policy describes how we handle the personal information that you provide to us on our website. Please note that this Privacy Policy applies only to our online activities and is valid for visitors to our website.
Information We Collect
When you visit our website, we may collect certain types of information:
Personal Information: We collect personal information when you voluntarily provide it to us through activities such as placing an order, contacting us with a question or concern, or participating in a contest, promotion, or survey. This information may include your name, email address, phone number, and billing/shipping address.
How We Use Your Information
We use your information in a number of ways, such as:
Processing transactions and fulfilling orders.
Sending you information about our products and services.
Responding to your questions or concerns.
Security of Information
We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information supplied to us is transmitted via Secure Socket Layer (SSL) technology and encrypted into our databases to be accessed only by those authorized with special access rights to our systems, who are required to keep the information confidential.
Cookies
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
Third Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Changes to this Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices. The revised Privacy Policy will be effective immediately when posted on our website.
Shipping policy:
We try our level best to deliver the product as early as possible. Once the order is placed on our website, will receive order confirmation call from our sales representative. Order is only confirmed once your details are confirmed by our sales representative. Once the order is confirmed, it is dispatched from our warehouse. Processing time for orders vary from product to product.
1. Major cities in Pakistan: It usually takes 3 days to deliver in major cities after order is dispatched from our warehouse.
2. Other locations is Pakistan:
It will take 4 to 5 working days to deliver the product in small areas.